Frequently Asked Questions

Where are you located?
Sports Therapy And Rehabilitation (STAR) is located at 160 East 56th Street between 3rd Avenue and Lexington Avenue. Our Spine Center and Hand & Upper Extremity Centers are located on the 4th floor. Our Sports Medicine/Orthopedic and Hip Centers are Department are located on the 8th floor. Our phone number is 212-355-7827 and our fax number is 212-355-0963.

What are your business hours?
We are open daily Monday through Thursday from 7 am to 8 pm and on Friday from 7 am to 6 pm.

Does P.T. really stand for pain and torture?
Hopefully not, however, depending on the problem there might be some short-term discomfort.

Can Sports Therapy And Rehabilitation be used as a gym?
We are a supervised rehabilitation center, all activities are guided by rehabilitation professionals.

Do I need a prescription?
As of November 2006, you no longer need a prescription in New York State to be treated by a Physical Therapist*. Please call to schedule a session to be evaluated by one of our Board Certified Physical Therapists. The session lasts approximately one hour and your therapist will be able to give you insight into possible biomechanical causes for your condition or simply to help improve performance.

* After 30 days or 10 visits (whichever comes first) you are required to see your physician.  We'd be happy to refer you to a qualified specialist to meet your needs.  Please contact your insurance carrier as they may not cover services without a prescription.

Do I need a referral from my primary care physician?
This depends on your individual insurance carrier.

What insurance do you accept?
Please refer to our insurance page.

Is it necessary to make an appointment or can i just walk in?
Although we do accept walk-in patients on occasion (subject to the therapist's availability), it is our company's policy that all of our patients make an appointment before coming in for therapy.

What should I bring in on my first visit?
It all depends on the nature of your treatment. However, we strongly suggest that you bring a change of clothing (T-shirt, shorts, sweatpants, sneakers, etc.). You should also bring in your prescription from your specialist or doctor and your insurance information. Some insurance companies require you to provide additional information, please call ahead to inquire what you might need. If you would like to fill out the registration form before coming in click here (pdf form).

How long is each session?
It all depends on the nature of your treatment, but a typical session runs approximately one hour.